In a recent article talking about the future of agile technology the author mentioned that, “…we are on the cusp of a significant period of technology change and geo-political upheaval without fully realizing it. Over this next period, the most successful organisations will be those who today build the agile capabilities to best adapt and leverage the opportunities ahead from this period of rapid change. For those unable to there is the headline: “in 10 years, 50% of companies in your supply chain won’t be in business”.”
NEW AGILE APPROACH NEEDED
By definition, competitive advantage implies you have something that many do not. To achieve this goal in today’s environment of significant digital upheaval, a new agile approach is needed that balances risk and embraces rapid innovation in new digital: cloud, IoT, rapid prototyping and multiple frequent releases, UX and customer centricity, real-time analytics, and smart automation to augment our human intelligence. Leading organisations like Citi, Siemens, and Astra Zeneca are examples of large companies taking emergent approaches to new technology solutions. Adding new cognitive or digital roles to develop the application of these emergent technologies may be needed – they’re less likely to be enterprise level, product ready, or with fully thought through use cases.
Lastly, a new holistic approach to the use of technology is needed. One that identifies and understands the strengths and contribution of each part of the tech puzzle: ERP, best of breed, business process models (BPM), and the smart automation components (RPA, digital assistants, orchestrated service agents, and cognitive AI).
Smart agile automation is already happening in these examples and many others: