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Futuristic Agile Technology Today

In a recent article talking about the future of agile technology the author mentioned that, “…we are on the cusp of a significant period of technology change and geo-political upheaval without fully realizing it. Over this next period, the most successful organisations will be those who today build the agile capabilities to best adapt and leverage the opportunities ahead from this period of rapid change. For those unable to there is the headline: “in 10 years, 50% of companies in your supply chain won’t be in business”.”


By definition, competitive advantage implies you have something that many do not. To achieve this goal in today’s environment of significant digital upheaval, a new agile approach is needed that balances risk and embraces rapid innovation in new digital: cloud, IoT, rapid prototyping and multiple frequent releases, UX and customer centricity, real-time analytics, and smart automation to augment our human intelligence. Leading organisations like Citi, Siemens, and Astra Zeneca are examples of large companies taking emergent approaches to new technology solutions. Adding new cognitive or digital roles to develop the application of these emergent technologies may be needed – they’re less likely to be enterprise level, product ready, or with fully thought through use cases.

Lastly, a new holistic approach to the use of technology is needed. One that identifies and understands the strengths and contribution of each part of the tech puzzle: ERP, best of breed, business process models (BPM), and the smart automation components (RPA, digital assistants, orchestrated service agents, and cognitive AI).

Smart agile automation is already happening in these examples and many others:

  • Bosch: 2016 SSON service excellence award winner for RPA efforts with requisition to order process in indirect procurement.
  • Maersk Group: employs a virtual robot to price 9,000 items in 300 different ports, reducing the equivalent human effort from 4.5 hours to 30 minutes.
  • Vodafone: developing capabilities for faster decision making with cognitive category assistants, specialists and potentially category managers.
  • IBM: widely marketed for its development of IBM Watson in areas of buying assistance, cognitive analytics, contract risk and supply chain risk.

via The Future Is Now – Innovative Leaders In Procurement Are Piloting Agile Working, Smart Automation And AI Technology Today


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